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Procedures for your upcoming appointment at Rain

  • All clients must fill out our Rain Salon and Spa COVID-19 Liability Waiver
  • Please wear a face covering that does not go around your head so we can easily work on you. If you do not have one we will have them available for purchase for $2
  • Please call the front desk at 704-778-6392 or text your provider to let us know you have arrived
  • We will call you back when we are ready for you to come in
  • We will have a hand sanitizer station out front please use before entering. Sign waiver (if you didn’t return via email) before you enter
  • We ask that we do not chat at the shampoo bowl and at any point that we are face to face
  • There will be sanitizing stations all around the salon
  • We ask that if you are feeling ill, have a cough, or a temperature or have been commercially traveling that you reschedule your apt for 14 days out
  • With so many people waiting to get in we ask that you give us 48 hours notice of cancelation to allow us to get people in from our waitlist. We will be utilizing our cancelation policies rather strictly
  • Please check our website for updates, pricing and appointment request
  • We suggest you pre-book your next appointment before you leave
  • Please make sure you read through any communications as we will keep you informed of any changes as things develop

CONSULTATION. It all starts here. We want to create your custom look by listening to your needs. Complimentary with most services. View the links below for more information about the services we provide.